This app is used for recording the number of passengers travelling on our trains. This information is important for planning our timetable, rolling stock formations and making sure the right number of quota controlled fares are offered.
All colleagues who use our trains are encouraged to submit passenger count information to help us plan our service and improve the experience of our customers.
You must create a user profile by entering your Payroll ID and name.
Hints and Tips:
• If you make a mistake, submit the corrected count - it will overwrite the earlier count to avoid double counting
• Tick the "No Count" button if one class of travel was no counted.
• If you know the train seating capacity sometimes it may be quicker to count the empty seats
• If you would benefit from a tally counter or ‘clicker’ please speak to your Line Manager