Teams Chat makes it easy and simple to send and read messages as well as sharing images and files with anyone in the company.
Order a Phone or Tablet
Use our online forms to order a phone, smartphone or tablet
Raise a fault / incident
For urgent incidents call the IT Helpdesk
0845 000 7777 (landline)
00 386 96 (internal phone)
- otherwise -
Raise a Request
Deal directly with GWR IT and cut out the middle man
Rail TRACKS
The GWR IT Portal for Training, Reporting, Applications, Communications, Knowledge-base and Selfservice.
RailTRACKS is the online IT Portal created by the in house IT team with content aimed directly at the GWR Team.
The In-House IT Team has the advantage of knowing every single system that GWR uses. This allows us to create an Online Portal filled with relevant, up-to-date information about all the systems and services used by GWR.
Quicklinks to RailTRACKS Functions
Here are the most common services and tools on the RailTRACKS system
Order a Mobile Device
Online ordering for phones, smartphones, tablets and persona wifi units
Online Request System
Order all your IT Services and Equipment with our simple online system.
Not sure what to do?
Our Knowledgebase will help you figure it out